In the event that your order
is damaged in transit please
contact Us within 24 hours of receipt. Products received by courier should be
checked before being signed for. If the exterior packaging or the product
are found to be damaged you must then sign "checked and found to be
damaged". If you fail to do this we may not be able to offer a
refund.In the case of damaged goods you must return, at
your own expense, the damaged Products and all packaging for inspection by us.
Subject to our report on the claimed damage and to our Terms and Conditions we
will refund the price you paid for the returned Products together with the
delivery charge and any return postage, or at our option we will provide you
with a credit for further products. We will have no liability to you for any indirect
loss. Please state clearly your dispatch details in all communications to us.
We will only make a refund to the original credit card or debit card account
used by you to make the online purchase. Legal ownership of the goods will
immediately revert to us if we refund any such payment to you.
Since taste is a very personal matter and
subjective we cannot accept the return of any Products merely because you do
not like the taste.
We have made every effort to display as accurately
as possible the colours of our products that appear on our Site and also to
ensure that the colours on screen are as close as possible to the colours of
the actual product. However, the colour of the actual product you see on your
screen will depend on your monitor, your screen settings and resolution.
Accordingly, we cannot guarantee that your monitor's display of any colour will
accurately reflect the colour of the product on delivery and we cannot accept
the return of any product because it does not match the colour you were
expecting from viewing your screen display.
We will not accept the return of any Products which
have been purchased from any outlet other than this online Site.
The provisions of this clause do not affect your
statutory rights.
